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spike
Information Services / DevOps
Tasks which are time-boxed to one day, or the value set in estimate or weight
stretch-goal
Information Services / DevOps
Issues that should only be picked up when all other actionable issues in the sprint are complete
Support
Information Services / DevOps
Issues relating to an end-user support request (such as changing user permissions or fixing incorrect data)
Tech documentation
Information Services / DevOps
To distinguish documentation that needs to be done by developers from documentation done by a supporting function
Testing
Information Services / DevOps
Issues which involve automated or manual testing as the primary aim
user acceptance testing
Information Services / DevOps
Issue arose as a result of user acceptance testing