Issues which ask questions about an existing business process or which require the development of a new one

Issues where the work required is "straightforward" (such as fixing typos, manually configuring a service), usually time-boxed to half-a-day

Communication required to release feature

Issues which cannot be addressed without some design work being carried out

Issues which require active software or infrastructure-as-code development work

Issues which primarily contain or require a discussion rather than a task

Issues which require writing documentation for the team or end users

The most detailed type of epic - issues are attached to epics at this level

Mid-level epic

Used for grouping detailed epics for easier management

Issue is incomplete and needs its description improving

Functionality of product is not as designed or intended by the code author

For feedback on the system provided by users

This is a large collection of work, comprised of one or more epics