Used for t-shirt sizing epics or tickets.

Used for t-shirt sizing epics or tickets.

Used for t-shirt sizing epics or tickets.

Used for t-shirt sizing epics or tickets.

Used for t-shirt sizing epics or tickets.

Used for t-shirt sizing epics or tickets.

Product: SMS

Tickets transferred from the UIS Jira Cloud instance.

Tasks which are time-boxed to one day, or the value set in estimate or weight

Issues that should only be picked up when all other actionable issues in the sprint are complete

Issues relating to an end-user support request (such as changing user permissions or fixing incorrect data)

Issues which are likely to be picked up by the DevOps team

Tickets assigned to the Holberton team.