Issues which ask questions about an existing business process or which require the development of a new one

Issues where the work required is "straightforward" (such as fixing typos, manually configuring a service), usually time-boxed to half-a-day

Communication required to release feature

Issues which cannot be addressed without some design work being carried out

Issues which require active software or infrastructure-as-code development work

Issues which primarily contain or require a discussion rather than a task

Issues which require writing documentation for the team or end users

The most detailed type of epic - issues are attached to epics at this level

Mid-level epic

Used for grouping detailed epics for easier management

Issue is incomplete and needs its description improving