Initial service documentation template

docs/services/service-template.md

+This page gives an overview of the `<service_name>`, describing its current status, where and
+how it's developed and deployed, and who is responsible for maintaining it.
+
+## Service Description
+
+`<high level description of what the service does>`
+
+## Service Status
+
+The `<service_name>` is currently `pre alpha|alpha|beta|live|decommissioning`.
+
+`<notes about status and links to roadmaps / timelines for future development or decommissioning>`
+
+## Contact
+
+Technical queries and support should be directed to `<role email>` and will be picked up
+by a member of the team working on the service. To ensure that you receive a response, always
+direct requests to `<role email>` rather than reaching out to team members directly.
+
+Issues discovered in the service or new feature requests should be opened as GitLab issues
+`[here](<link to gitlab issues page>)`
+
+## Environments
+
+The `<service_name>` is currently deployed to the following environments:
+
+| Name        | URL                | Supporting VMs  |
+| ----------- | ------------------ | --------------- |
+| Production  | `<production_url>` | `<list of vms>` |
+| Staging     | `<staging_url>`    | `<list of vms>` |
+| Development | `<dev_url>`        | `<list of vms>` |
+
+`<notes about access to environments and anything special about how an environment is used>`
+
+## Source code
+
+The source code for the `<service_name>` is spread over the following repositories:
+
+| Repository  | Description
+| ----------- | ------------------ |
+| [Application Server]() | The source code for the main application server |
+| [Infratructure]()      | The Terraform infrastructure code for deploying the application server to GCP |
+
+
+## Technologies used
+
+The following gives an overview of the `<service_name>` is built on.
+
+| Category | Language | Framework(s) |
+| -------- | -------- | --------- |
+| Server | {name and version} | {name and version} |
+| Client | {name and version} | {name and version} |
+| {other} | {name and version} | {name and version} |
+
+
+## Operational documentation
+
+The following gives an overview of how the `<service_name>` is deployed and maintained
+
+### How and where the `<service_name>` is deployed
+
+`<documentation or links to external docs describing how and where the application is deployed>`
+
+### Deploying a new release
+
+`<documentation or links to external docs about how a new release is made and deployed>`
+
+### Monitoring
+
+`<documentation or links to external docs about monitoring and how alerts should be responded to>`
+
+### Debugging
+
+`<documentation or links to external docs describing how to debug both a deployed instance and locally>`
+
+### `<other operation issues>`
+
+`<documentation or links to external docs about other operation issues>`
+
+
+## Service Management and tech lead
+
+The **service owner** for the `<service_name>` is `<service owner name and Lookup link>`.
+
+The **service manager** for the `<service_name>` is `<service manager name and Lookup link>`.
+
+The **tech lead** for the `<service_name>` is `<tech lead name and Lookup link>`.
+
+The following engineers have operational experience with `<service name>` and are able to respond
+to support requests or incidents:
+
+* `<engineer name and Lookup link>`
+* `<engineer name and Lookup link>`