FAQ | This is a LIVE service | Changelog

Updated image style authored by Wajdi Hajji's avatar Wajdi Hajji
...@@ -58,12 +58,13 @@ As a DO, to delete a DM, go to **Configure the licence** page, then delete the D ...@@ -58,12 +58,13 @@ As a DO, to delete a DM, go to **Configure the licence** page, then delete the D
Example: delete the DM wh997. Example: delete the DM wh997.
![image031](uploads/d2cc08b1c5331a60e74e5df97e15de10/image031.png) <kbd><img src="uploads/d2cc08b1c5331a60e74e5df97e15de10/image031.png"></kbd>
As a DO, to change the DO (themselves), go to **Configure the license** page, delete the DO wh330 and assign a new one, e.g., wh998\. Then, click **Save** As a DO, to change the DO (themselves), go to **Configure the license** page, delete the DO wh330 and assign a new one, e.g., wh998\. Then, click **Save**
![image032](uploads/8da500ede96539449f0be95e6f787c46/image032.png) <kbd><img src="uploads/8da500ede96539449f0be95e6f787c46/image032.png"></kbd>
![image033](uploads/071da10deafeb92c5d6d38970a92ac2d/image033.PNG)
<kbd><img src="uploads/071da10deafeb92c5d6d38970a92ac2d/image033.png"></kbd>
Also, as a DM, I can add Data Project Managers (DPM) to the existing projects. Also, as a DM, I can add Data Project Managers (DPM) to the existing projects.
...@@ -118,43 +119,43 @@ If you use the UIS Managed Firewall Service, please contact the UIS Service Desk ...@@ -118,43 +119,43 @@ If you use the UIS Managed Firewall Service, please contact the UIS Service Desk
2. In the **Institutional File Store** section (bottom left) click the **Choose** button: 2. In the **Institutional File Store** section (bottom left) click the **Choose** button:
![image004](uploads/687a58af96e851f4de3b13cf349e02e3/image004.png) <kbd><img src="uploads/687a58af96e851f4de3b13cf349e02e3/image004.png"></kbd>
3. Enter how many terabytes you want and click the **Get Quote** button. You will be redirected to the payment page: 3. Enter how many terabytes you want and click the **Get Quote** button. You will be redirected to the payment page:
![image005](uploads/687030863771ec5bbf2dfaae07069770/image005.png) <kbd><img src="uploads/687030863771ec5bbf2dfaae07069770/image005.png"></kbd>
4. [_Example demonstrates payment by UIS-provided voucher – you can also pay by Purchase Order_] Click the **Voucher** tab: 4. [_Example demonstrates payment by UIS-provided voucher – you can also pay by Purchase Order_] Click the **Voucher** tab:
![image006](uploads/1062d587aa13c769c553f2b96708a2cb/image006.png) <kbd><img src="uploads/1062d587aa13c769c553f2b96708a2cb/image006.png"></kbd>
5. Paste in your voucher code and click the **Submit** button: 5. Paste in your voucher code and click the **Submit** button:
![image007](uploads/2277b27eaa7dff647eb43e07899720be/image007.png) <kbd><img src="uploads/2277b27eaa7dff647eb43e07899720be/image007.png"></kbd>
6. The voucher is validated and you will be redirected to the confirmation page. Click the **Continue** button: 6. The voucher is validated and you will be redirected to the confirmation page. Click the **Continue** button:
![image008](uploads/82a9df8e9999bcffabdec395c7859196/image008.png) <kbd><img src="uploads/82a9df8e9999bcffabdec395c7859196/image008.png"></kbd>
You will be redirected to _Configure the licence_ page to set the DO and DM(s). The DO will receive a confirmation email containing a link to accept the Terms & Conditions: You will be redirected to _Configure the licence_ page to set the DO and DM(s). The DO will receive a confirmation email containing a link to accept the Terms & Conditions:
![image009](uploads/f62747df447c7bbbc5b0e76d645b75b3/image009.png) <kbd><img src="uploads/f62747df447c7bbbc5b0e76d645b75b3/image009.png"></kbd>
Click the **I agree** button to accept the Terms & Conditions: Click the **I agree** button to accept the Terms & Conditions:
![image010](uploads/2fcceb467e75341e8caa9f10164ccbeb/image010.png) <kbd><img src="uploads/2fcceb467e75341e8caa9f10164ccbeb/image010.png"></kbd>
You can also add a **Data Manager** by visiting the **Licence page** by clicking **View Licence**: You can also add a **Data Manager** by visiting the **Licence page** by clicking **View Licence**:
![image011](uploads/3e92ece5c6d965adf510d4f13d235f7a/image011.png) <kbd><img src="uploads/3e92ece5c6d965adf510d4f13d235f7a/image011.png"></kbd>
Click **Save**. Then the DM should accept the T&Cs so that their state moves to **Ready**: Click **Save**. Then the DM should accept the T&Cs so that their state moves to **Ready**:
![image012](uploads/c4a19c22f4f6dce0a822a0cb3493c0c9/image012.png) <kbd><img src="uploads/c4a19c22f4f6dce0a822a0cb3493c0c9/image012.png"></kbd>
Meanwhile, the DO and DM(s) will receive a confirmation email containing a link to accept the Terms & Conditions. See the email below as an example: Meanwhile, the DO and DM(s) will receive a confirmation email containing a link to accept the Terms & Conditions. See the email below as an example:
![image013](uploads/cd201754ba4d9970629aa41804bab7f5/image013.png) <kbd><img src="uploads/cd201754ba4d9970629aa41804bab7f5/image013.png"></kbd>
## <a name="svc-config"></a> Services configuration ## <a name="svc-config"></a> Services configuration
...@@ -162,11 +163,11 @@ The IFS needs to be aware of a number of services in order to provide shares to ...@@ -162,11 +163,11 @@ The IFS needs to be aware of a number of services in order to provide shares to
On the **My Account** page click **Vserver Configuration** to choose which service you wish to configure: On the **My Account** page click **Vserver Configuration** to choose which service you wish to configure:
![image014](uploads/6a4876a192b1bf9c0bb05ab1ebd679fd/image014.png) <kbd><img src="uploads/6a4876a192b1bf9c0bb05ab1ebd679fd/image014.png"></kbd>
Each tab in the screenshot below presents a form for a service configuration. You can also click on [**Configure All Services**](#sh-6-7) to configure all the services with BLUE Active Directory settings: Each tab in the screenshot below presents a form for a service configuration. You can also click on [**Configure All Services**](#sh-6-7) to configure all the services with BLUE Active Directory settings:
![image015](uploads/eda4b7d7a476d907bacc79ca164e90f1/image015.png) <kbd><img src="uploads/eda4b7d7a476d907bacc79ca164e90f1/image015.png"></kbd>
The services to be configured are illustrated in the following table. The services to be configured are illustrated in the following table.
...@@ -194,11 +195,11 @@ Configuration parameters: ...@@ -194,11 +195,11 @@ Configuration parameters:
For instance, to configure the DNS service, click the **DNS Service** tab and choose between using the BLUE settings your own settings and click **Configure DNS Service**. The following screenshot shows what you see if you use BLUE settings. For instance, to configure the DNS service, click the **DNS Service** tab and choose between using the BLUE settings your own settings and click **Configure DNS Service**. The following screenshot shows what you see if you use BLUE settings.
![image016](uploads/a2d49d0391c58f4aaa5ca47a054cdcc2/image016.png) <kbd><img src="uploads/a2d49d0391c58f4aaa5ca47a054cdcc2/image016.png"></kbd>
After a few seconds, a message should be displayed to indicate that the configuration has succeeded. Otherwise, you will need to check your input or contact us. After a few seconds, a message should be displayed to indicate that the configuration has succeeded. Otherwise, you will need to check your input or contact us.
![image017](uploads/a4dc9824d42fe7969f21f5445124eff9/image017.png) <kbd><img src="uploads/a4dc9824d42fe7969f21f5445124eff9/image017.png"></kbd>
### CIFS Server ### CIFS Server
...@@ -272,11 +273,11 @@ Configuration parameters: ...@@ -272,11 +273,11 @@ Configuration parameters:
To configure all services at once with the Default Settings of BLUE Active Directory, click **Configure All Services** and **Confirm** in the **Vserver Configuration** page. To configure all services at once with the Default Settings of BLUE Active Directory, click **Configure All Services** and **Confirm** in the **Vserver Configuration** page.
![image018](uploads/e42b00029d8d5c0ae2689fee0d132920/image018.png) <kbd><img src="uploads/e42b00029d8d5c0ae2689fee0d132920/image018.png"></kbd>
All services have been configured successfully as shown below. All services have been configured successfully as shown below.
![image019](uploads/5577f64521e0bfc64b23cac8872edf11/image019.png) <kbd><img src="uploads/5577f64521e0bfc64b23cac8872edf11/image019.png"></kbd>
## Creating a Storage Project ## Creating a Storage Project
...@@ -286,7 +287,7 @@ Storage projects may either be SMB or NFS. This can be performed by the DO or DM ...@@ -286,7 +287,7 @@ Storage projects may either be SMB or NFS. This can be performed by the DO or DM
To create a project, on **My Account** page, click **Unallocated**. To create a project, on **My Account** page, click **Unallocated**.
![image020](uploads/1482b89ca7a1932bece339f97745c56e/image020.png) <kbd><img src="uploads/1482b89ca7a1932bece339f97745c56e/image020.png"></kbd>
### SMB shares ### SMB shares
...@@ -302,38 +303,38 @@ Define the following attributes on that page and click the **Save** button: ...@@ -302,38 +303,38 @@ Define the following attributes on that page and click the **Save** button:
Once the Storage Project has been created you will see a confirmation message on screen. Once the Storage Project has been created you will see a confirmation message on screen.
![image022](uploads/2d8851c5fd681a9554c559f900f35a06/image022.png) <kbd><img src="uploads/2d8851c5fd681a9554c559f900f35a06/image022.png"></kbd>
The DO and DM will receive a confirmation email containing a link to access the storage. The DO and DM will receive a confirmation email containing a link to access the storage.
![image023](uploads/8da03bd385e8753a77af06e1b95d8890/image023.png) <kbd><img src="uploads/8da03bd385e8753a77af06e1b95d8890/image023.png"></kbd>
The **Configure the storage** page is updated with the Storage Project details. The **Configure the storage** page is updated with the Storage Project details.
You can also add a Data Project Manager as shown below. You can also add a Data Project Manager as shown below.
![image025](uploads/f93b3850db8a8bd13563cc166855888a/image025.png) <kbd><img src="uploads/f93b3850db8a8bd13563cc166855888a/image025.png"></kbd>
### NFS share ### NFS share
You can also create an NFS project by setting the **Project type** to **NFS**. You can also create an NFS project by setting the **Project type** to **NFS**.
![image026](uploads/9d2c19ee1f9dcb3275c701956c9acf29/image026.png) <kbd><img src="uploads/9d2c19ee1f9dcb3275c701956c9acf29/image026.png"></kbd>
The project has been created. Note that Data Project Manager does not exist in NFS projects. The project has been created. Note that Data Project Manager does not exist in NFS projects.
![image027](uploads/c6df48582a72df3800413fd1dfde04f4/image027.png) <kbd><img src="uploads/c6df48582a72df3800413fd1dfde04f4/image027.png"></kbd>
To access the NFS share from your client, please follow the instructions in [NFSv4 / Kerberos Client configuration](#h-11). To access the NFS share from your client, please follow the instructions in [NFSv4 / Kerberos Client configuration](#h-11).
On the **My account** page, DOs and DMs are able to see all the projects. On the **My account** page, DOs and DMs are able to see all the projects.
![image028](uploads/b2a83e24bf7bbe61b319cf909a1857a2/image028.png) <kbd><img src="uploads/b2a83e24bf7bbe61b319cf909a1857a2/image028.png"></kbd>
However, DPMs can only view the projects that only belong to them. However, DPMs can only view the projects that only belong to them.
![image029](uploads/69bd441c2b98f111218e531840d176f5/image029.png) <kbd><img src="uploads/69bd441c2b98f111218e531840d176f5/image029.png"></kbd>
Please remember to lock down the permissions on the projects you have created. Please remember to lock down the permissions on the projects you have created.
...@@ -345,7 +346,7 @@ On the **My Account** page, click the link to the Storage Project you want to de ...@@ -345,7 +346,7 @@ On the **My Account** page, click the link to the Storage Project you want to de
Click the **red cross icon** next to the Project name. Then type the **Project name** into the text field in the confirmation form to confirm and finally click the **Delete Project** button. Click the **red cross icon** next to the Project name. Then type the **Project name** into the text field in the confirmation form to confirm and finally click the **Delete Project** button.
![image030](uploads/2f604f26f40c0b2bb1a5c55db34f4b56/image030.png) <kbd><img src="uploads/2f604f26f40c0b2bb1a5c55db34f4b56/image030.png"></kbd>
## Managing storage capacity and duration ## Managing storage capacity and duration
...@@ -359,21 +360,21 @@ This is done by the DO or DM(s). ...@@ -359,21 +360,21 @@ This is done by the DO or DM(s).
Go to **Configure the licence** page and click the **Increase My Storage Size** button: Go to **Configure the licence** page and click the **Increase My Storage Size** button:
![image037](uploads/cff6f36f95ec88fa76498e555bbdaf29/image037.png) <kbd><img src="uploads/cff6f36f95ec88fa76498e555bbdaf29/image037.png"></kbd>
In the pop-up dialogue box, enter how many additional TB you want, select an activation date from the date drop-down menu, and click the **Get Quote** button: In the pop-up dialogue box, enter how many additional TB you want, select an activation date from the date drop-down menu, and click the **Get Quote** button:
![image040](uploads/50f269976ab697f0ccf1b0bfa56bdc8d/image040.png) <kbd><img src="uploads/50f269976ab697f0ccf1b0bfa56bdc8d/image040.png"></kbd>
You will be redirected to the payment page. Enter your purchase order number (or click the **Voucher** link to enter a voucher code, tick the checkbox to accept the Terms & Conditions, and click the **Pay** button: You will be redirected to the payment page. Enter your purchase order number (or click the **Voucher** link to enter a voucher code, tick the checkbox to accept the Terms & Conditions, and click the **Pay** button:
![image042](uploads/b1c78be260333640aac687b9b1c2019b/image042.png) <kbd><img src="uploads/b1c78be260333640aac687b9b1c2019b/image042.png"></kbd>
When the payment is processed, you will see the payment confirmation page. When the payment is processed, you will see the payment confirmation page.
You will be redirected to the **Configure the licence** page where you will see the original **Full licence** and the newly purchased **Size Extension** licence: You will be redirected to the **Configure the licence** page where you will see the original **Full licence** and the newly purchased **Size Extension** licence:
![image044](uploads/7c60abe24c868527ecc6dfbe599df101/image044.png) <kbd><img src="uploads/7c60abe24c868527ecc6dfbe599df101/image044.png"></kbd>
### Extending storage duration ### Extending storage duration
...@@ -381,19 +382,19 @@ This is done by the DO or DM. ...@@ -381,19 +382,19 @@ This is done by the DO or DM.
Go to the **Configure the licence** page and click the **Extend My Storage Duration** button: Go to the **Configure the licence** page and click the **Extend My Storage Duration** button:
![image045](uploads/3e5dcf36ef215d1d125a8e475621733e/image045.png) <kbd><img src="uploads/3e5dcf36ef215d1d125a8e475621733e/image045.png"></kbd>
In the pop-up dialogue box, you will see your storage capacity shown. Use the drop-down menu to select how long you wish to extend it for, and click the **Get Quote** button: In the pop-up dialogue box, you will see your storage capacity shown. Use the drop-down menu to select how long you wish to extend it for, and click the **Get Quote** button:
![image046](uploads/6547419e685b65ce76ff5de2923f1239/image046.png) <kbd><img src="uploads/6547419e685b65ce76ff5de2923f1239/image046.png"></kbd>
You will be redirected to the payment page. Enter your purchase order number (or click the **Voucher** link to enter a voucher code – see page 9), click the checkbox to accept the Terms & Conditions, and click the **Pay** button: You will be redirected to the payment page. Enter your purchase order number (or click the **Voucher** link to enter a voucher code – see page 9), click the checkbox to accept the Terms & Conditions, and click the **Pay** button:
![image047](uploads/bcc3b0c05cb01eace5bdd6ac1203a9fc/image047.png) <kbd><img src="uploads/bcc3b0c05cb01eace5bdd6ac1203a9fc/image047.png"></kbd>
After the payment process passed you will be redirected to the **Configure the licence** page, where you will see the **Duration Extension** license listed: After the payment process passed you will be redirected to the **Configure the licence** page, where you will see the **Duration Extension** license listed:
![image048](uploads/291725d64974677be89042660330cdab/image048.png) <kbd><img src="uploads/291725d64974677be89042660330cdab/image048.png"></kbd>
### Increasing the size of a Storage Project ### Increasing the size of a Storage Project
...@@ -403,23 +404,23 @@ From the **My Account** page, click the name of the Storage Project you want to ...@@ -403,23 +404,23 @@ From the **My Account** page, click the name of the Storage Project you want to
Adjust the **Project size** slider to show the number of TB you want to increase to: Adjust the **Project size** slider to show the number of TB you want to increase to:
![image050](uploads/13a158400a6b21f283f904fe36b125a2/image050.png) <kbd><img src="uploads/13a158400a6b21f283f904fe36b125a2/image050.png"></kbd>
Click the **Save** button. You will see a confirmation message on the screen: Click the **Save** button. You will see a confirmation message on the screen:
![image051](uploads/39d4c6e5a6da63327ed7a01d936bf0f5/image051.png) <kbd><img src="uploads/39d4c6e5a6da63327ed7a01d936bf0f5/image051.png"></kbd>
A few seconds later, the DO receives an email confirming that the project size has been increased: A few seconds later, the DO receives an email confirming that the project size has been increased:
![image052](uploads/5d93d9606114af41b845b8d8191ebb13/image052.png) <kbd><img src="uploads/5d93d9606114af41b845b8d8191ebb13/image052.png"></kbd>
The DO, DM or DPM can now enable or disable the SMB encryption for accessing the Storage Project by ticking the **SMB encryption** checkbox and clicking the **Save** button: The DO, DM or DPM can now enable or disable the SMB encryption for accessing the Storage Project by ticking the **SMB encryption** checkbox and clicking the **Save** button:
![image053](uploads/be8de847e0f2dc26c34d36f7daf08ae5/image053.png) <kbd><img src="uploads/be8de847e0f2dc26c34d36f7daf08ae5/image053.png"></kbd>
SMB encryption will be enabled/disabled and a confirmation message will appear on the screen, e.g.: SMB encryption will be enabled/disabled and a confirmation message will appear on the screen, e.g.:
![image054](uploads/7cca996d50213703cd7e9e8ce0f31deb/image054.png) <kbd><img src="uploads/7cca996d50213703cd7e9e8ce0f31deb/image054.png"></kbd>
## NFSv4 / Kerberos Client configuration ## NFSv4 / Kerberos Client configuration
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