From 4dcb0c6706835e1ddf129db6496ac01c067be344 Mon Sep 17 00:00:00 2001 From: Steve Ison <si202@cam.ac.uk> Date: Tue, 5 Oct 2021 16:07:30 +0100 Subject: [PATCH] Update Lookup support email addresses to match application. --- docs/contact/index.md | 4 ++-- docs/services/lookup.md | 4 ++-- 2 files changed, 4 insertions(+), 4 deletions(-) diff --git a/docs/contact/index.md b/docs/contact/index.md index 1403927a..d23f2bc2 100644 --- a/docs/contact/index.md +++ b/docs/contact/index.md @@ -24,9 +24,9 @@ the corresponding service: [servicedesk@uis.cam.ac.uk](mailto:servicedesk@uis.cam.ac.uk). Email threads which the G Suite team should be aware of should be Cc-d to [gapps-admin@uis.cam.ac.uk](mailto:gapps-admin@uis.cam.ac.uk) -* Lookup issues should be sent to [lookup-admin@uis.cam.ac.uk](mailto:lookup-admin@uis.cam.ac.uk). +* Lookup issues should be sent to [servicedesk@uis.cam.ac.uk](mailto:servicedesk@uis.cam.ac.uk). Only issues of a *technical* nature should be escalated to - [lookup-support@uis.cam.ac.uk](mailto:lookup-support@uis.cam.ac.uk). + [servicedesk@uis.cam.ac.uk](mailto:servicedesk@uis.cam.ac.uk). You can send us GPG encrypted files or email by using our [GPG public keys](./public-keys.md). diff --git a/docs/services/lookup.md b/docs/services/lookup.md index d8a0aea0..f3ec1ad8 100644 --- a/docs/services/lookup.md +++ b/docs/services/lookup.md @@ -13,9 +13,9 @@ Lookup is currently live. ## Contact -Technical queries and support should be directed to [lookup-support@uis.cam.ac.uk](mailto:lookup-support@uis.cam.ac.uk) and will be picked up by a member of the team working on the service. To ensure that you receive a response, always direct requests to [lookup-support@uis.cam.ac.uk](mailto:lookup-support@uis.cam.ac.uk) rather than reaching out to team members directly. +Technical queries and support should be directed to [servicedesk@uis.cam.ac.uk](mailto:servicedesk@uis.cam.ac.uk) and will be picked up by a member of the team working on the service. To ensure that you receive a response, always direct requests to [servicedesk@uis.cam.ac.uk](mailto:servicedesk@uis.cam.ac.uk) rather than reaching out to team members directly. -Queries regarding correctness or completeness of data should be sent to [lookup-admin@uis.cam.ac.uk](mailto:lookup-admin@uis.cam.ac.uk). +Queries regarding correctness or completeness of data should be sent to [servicedesk@uis.cam.ac.uk](mailto:servicedesk@uis.cam.ac.uk). Issues discovered in the service or new feature requests should be opened as GitLab issues [here](https://gitlab.developers.cam.ac.uk/uis/devops/ibis/ibis/-/issues). -- GitLab