FAQ | This is a LIVE service | Changelog

Commit 1ffc0a56 authored by Monty Dawson's avatar Monty Dawson
Browse files

Shuffle around service responsibility following my departure

parent 17562fe1
......@@ -63,10 +63,10 @@ The **service owner** for the API gateway is currently vacant.
The **service manager** for the API gateway is currently vacant.
The **tech lead** for the API gateway is [Rich
Wareham](https://www.lookup.cam.ac.uk/person/crsid/rjw57).
The **tech lead** for the API gateway is [Robin Goodall](https://www.lookup.cam.ac.uk/person/crsid/rjg21).
The following engineers have operational experience with the API Gateway and are able
to respond to support requests or incidents:
* [Monty Dawson](https://www.lookup.cam.ac.uk/person/crsid/wgd23)
* [Dave Hart](https://www.lookup.cam.ac.uk/person/crsid/dkh21)
* [Wajdi Hajji](https://www.lookup.cam.ac.uk/person/crsid/wh330)
......@@ -111,8 +111,3 @@ The **service owner** is [Student Registry](https://www.student-registry.admin.c
The **service manager** is [Neil King](https://www.lookup.cam.ac.uk/person/crsid/nik22).
The **tech lead** is [Robin Goodall](https://www.lookup.cam.ac.uk/person/crsid/rjg21).
The following engineers have operational experience with the ESSM Sync service and are able to respond
to support requests or incidents:
* [Monty Dawson](https://www.lookup.cam.ac.uk/person/crsid/wgd23)
......@@ -95,7 +95,6 @@ The **tech lead** for the HTA is [Paul Badcock](https://www.lookup.cam.ac.uk/per
The following engineers have operational experience with the HTA and are able to
respond to support requests or incidents:
* [Monty Dawson](https://www.lookup.cam.ac.uk/person/crsid/wgd23)
* [Steve Ison](https://www.lookup.cam.ac.uk/person/crsid/si202)
System Dependencies
......
......@@ -169,7 +169,7 @@ The **service owner** for the Legacy Card System is **currently vacant**.
The **service manager** for the Legacy Card System is **currently vacant**.
The **tech lead** for the Legacy Card System is [Monty Dawson](https://www.lookup.cam.ac.uk/person/crsid/wgd23).
The **tech lead** for the Legacy Card System is [Andrew Vella](https://www.lookup.cam.ac.uk/person/crsid/av603).
The following engineers have operational experience with the Legacy Card System and are able to
respond to support requests or incidents:
......
......@@ -57,7 +57,7 @@ The following gives an overview of how Lookup is deployed and maintained.
### How and where Lookup is deployed
Lookup is deployed to a pair of servers which use keepalived to manage a VIP.
Lookup is deployed to a pair of servers which use keepalived to manage a VIP.
![Lookup block diagram](lookup-block.jpg)
......@@ -108,12 +108,13 @@ Lookup is monitored by [nagios](https://nagios.uis.cam.ac.uk):
The service owner for Lookup is currently unknown. See the [associated GitLab issue](https://gitlab.developers.cam.ac.uk/uis/devops/docs/guidebook/-/issues/89).
The **service manager** for Lookup is [Currently vacant](https://www-falcon.csx.cam.ac.uk/site/UISINTRA/how/itsm/service-management-list).
The **service manager** for Lookup is Currently vacant.
The **tech lead** for Lookup is [Monty Dawson](https://www.lookup.cam.ac.uk/person/crsid/wgd23).
The **tech lead** for Lookup is [Robin Goodall](https://www.lookup.cam.ac.uk/person/crsid/rjg21).
The following engineers have operational experience with Lookup and are able to respond to support requests or incidents:
- [Rich Wareham](https://www.lookup.cam.ac.uk/person/crsid/rjw57)
- [Adam Deacon](https://www.lookup.cam.ac.uk/person/crsid/ad2139)
- [Dave Hart](https://www.lookup.cam.ac.uk/person/crsid/dkh21)
- [Sam Wenham](https://www.lookup.cam.ac.uk/person/crsid/sdw37)
- [Steve Ison](https://www.lookup.cam.ac.uk/person/crsid/si202)
......@@ -131,5 +131,4 @@ The following engineers have operational experience with the Password app and ar
* [Adam Deacon](https://www.lookup.cam.ac.uk/person/crsid/ad2139)
* [Steve Ison](https://www.lookup.cam.ac.uk/person/crsid/si202)
* [Monty Dawson](https://www.lookup.cam.ac.uk/person/crsid/wgd23)
* [Paul Badcock](https://www.lookup.cam.ac.uk/person/crsid/prb34)
......@@ -110,13 +110,6 @@ the Raven stats Cloud Function in the first instance.
The **service owner** for the Raven Device Statistics API is unknown pending
discussion into service management for APIs.
The **service manager** for the Raven Device Statistics API is
[Rich Wareham](https://www.lookup.cam.ac.uk/person/crsid/rjw57).
The **service manager** for the Raven Device Statistics API is currently vacant.
The **tech lead** for the Raven Device Statistics API is
[Rich Wareham](https://www.lookup.cam.ac.uk/person/crsid/rjw57).
The following engineers have operational experience with the Raven Device Statistics API and are able to
respond to support requests or incidents:
* [Monty Dawson](https://www.lookup.cam.ac.uk/person/crsid/wgd23).
The **tech lead** for the Raven Device Statistics API is currently vacant.
......@@ -90,8 +90,6 @@ The **tech lead** for the UTBS is [Paul Badcock](https://www.lookup.cam.ac.uk/p
The following engineers have operational experience with the UTBS and are able to respond to support requests or incidents:
* [Steve Ison](https://www.lookup.cam.ac.uk/person/crsid/si202)
* [Monty Dawson](https://www.lookup.cam.ac.uk/person/crsid/wgd23)
System Dependencies
-------------------
......
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